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Frequently asked
A list of frequent questions and answers
Troubleshooting
Why is my photo not uploading?
I forgot my login E-Mail address. What can I do?
Why is my Event ID not working?
Why is the app not working?
I need to change my password. What can I do?
Good to know
How can I contact you?
What do I need to know about privacy?
Which payment methods are accepted?
Usage
Which languages are supported?
Is my device compatible?
How long are uploaded images available?
What's included in SamSaidYes Premium?
Which photo and video formats are supported?
